Contact – Vybrant Vape - #1 Vape Industry

Please pinpoint the type of query that best matches your concern.

Vape orders will be delivered using Nationwide Regional Carriers. Refer to our refreshed Shipping Policy for further information.

If our service doesn't cover your Zip Code yet, we recommend subscribing for updates. We're broadening our reach every week. Additionally, you can opt for Local Pick-Up at the payment stage.

We recognize some carriers, particularly in the Midwest and Eastern regions of the U.S., are grappling with order tracking and shipping lags. Regulatory measures around vapor shipping in the U.S. may add to transit times. We're grateful for your continued patience and understanding.

Query Type

Order Changes Shipping & Handling Missing / Incorrect Item Standard Return

There is no guarantee that we will be able to cancel it or make adjustments. We do have a limited window of time where we may attempt to cancel order before they have begun processing with our shipping department.

Once an order has begun processing or has processed for shipment, the order is no longer able to be canceled/refunded.

Alternatively, you may contact us at returns@vapevybrant.com once you have received your package and we will assist you in the returns procedure.

Fill out the form below to submit your cancellation request:

Thank you for shopping with us! We are happy to assist you with returns for new, unopened items purchased from our website. You have a 30-day window from the date of delivery to request a refund or store credit. Please note that returns that do not comply with our policy will not be accepted and will be returned to the original address of the order.

To be eligible for a return, the items must meet the following guidelines:

Please ensure that you attach a photo of the item(s) you wish to return. This will help us verify the current condition.

Please note that all shipping costs and fees associated with adult signature are non-refundable.

If you believe your item(s) meet the above criteria, please use the form below to contact us and initiate a return request.

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

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